Communication Software Sourcing and Procurement Report by Top Spending Regions and Market Price Trends - Forecast and Analysis 2023-2027

Published: Apr 2023 Pages: 147 SKU: IRCMSTR22353

Communication Software Procurement - Sourcing and Intelligence Report on Price Trends and Spend & Growth Analysis

The communication software procurement category is projected to grow at a CAGR of 17.02% during 2023-2027. The prices are outlined to rise by 17%-18% during the forecast period and suppliers will have moderate bargaining power in this market. Oracle Corp., Telefonaktiebolaget LM Ericsson, and Microsoft Corp. are a few of the key suppliers in the communication software market.

Communication Software Procurement - Sourcing and Intelligence Report on Price Trends and Spend & Growth AnalysisCommunication Software Procurement - Sourcing and Intelligence Report on Price Trends and Spend & Growth Analysis

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Who are the Top Suppliers in the Communication Software Market?

This report offers detailed insights and analysis of the major cost drivers, volume drivers, and innovations of the communication software procurement and sourcing market, which the global suppliers have been leveraging to gain a competitive edge across regions. Some of the leading communication software suppliers profiled extensively in this report include:

Top Suppliers in the Communication Software Market

Furthermore, this communication software procurement market report provides a detailed analysis of procurement strategies deployed by major category end-users across several industries while sourcing for communication software requirements. In addition, most adopted and high-potential pricing models considered by buyers have been analyzed in this report, which will help understand business scopes for revenue expansion. These data will assist buyers to realize cost savings and identify business strategies to improve sales.

What are the Most Suitable Supplier Selection Criteria, Supplier Evaluation Metrics, and SLA that Buyers Should Consider?

The communication software procurement market report provides a detailed analysis of various supplier selection criteria, RFX questions, supplier evaluation metrics, and the service level agreements that the buyers should consider adopting to achieve significant cost savings, streamline the procurement process, and reduce category TCO while sourcing for communication software requirements.

Communication Software Market Supplier Selection Criteria, Supplier Evaluation Metrics, and SLA

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What are the Most Adopted Procurement Strategies by Buyers Across Industries?

The report provides a detailed insight of the most adopted procurement strategies by buyers across industries and an analysis of these strategies with respect to innovation, regulatory compliance, quality, supply, and cost. Adoption of these procurement strategies will enable the buyers to reduce category TCO and achieve cost savings while sourcing for communication software requirements.

What are the Major Pricing Models Adopted by Buyers in Communication Software Market?

The report discusses in detail each pricing model and the pros and cons attached to every pricing model prevalent in the market. Also, the report provides insights with respect to the category supply chain and the margins of various suppliers within the supply chain. These market analysis data will enable the buyers to make informed strategic sourcing decisions. Buy the full communication software procurement market report now to get comprehensive details on pricing models

Price Strategies and Benchmark

Communication Software Procurement Pricing Model

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To optimize the value of the purchase, it is crucial to keep a track of current and future price trends. Price forecasts are beneficial in purchase planning, especially when supplemented by the constant monitoring of price-influencing factors. During the forecast period, the market expects an incremental spend of USD 67.16 billion due to various market drivers prevalent across multiple regions. Also, the report speaks about various cost-saving factors through analysis of the below factors:

  • Identify favorable opportunities in communication software TCO (total cost of ownership)
  • Expected changes in price forecast and factors driving the current and future price changes
  • Identify pricing models that offer the most rewarding opportunities

What will the Spend Growth and Demand be by Region?

The communication software market will register an incremental spend of about USD 67.16 billion during the forecast period. However, only a few regions will drive the majority of this growth. Moreover, on the supply side, North America, Europe, and APAC will have the maximum influence owing to the supplier base. The growth is expected to be primarily driven by increasing demand and adoption of the category across those few regions. To get a detailed analysis of the volume drivers that are driving the adoption of the category across regions, buy the full report now!

The drivers and inhibitors that influence these global and regional outlooks are elaborated on in detail in this procurement report. Our in-depth growth decomposition analysis covers details on:

  • Factors driving the growth (or lack of it) in individual geographies
  • Regions that hold the most rewarding opportunities for buyers and suppliers
  • Spend growth and regional spend segmentation over the coming years

Communication Software Procurement Spend Growth Analysis

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What are the Major Category Management Objectives for Communication Software Sourcing?

A targeted strategic approach to communication software sourcing will provide several opportunities. However, in the absence of actionable intelligence on communication software, buyers may end up focusing on a tactical sourcing strategy without any focus on cost-saving opportunities. Hence, this report focuses on category management initiatives such as top-line growth, scalability of inputs, and category innovations, which will assist buyers to formulate a strategic procurement strategy

The report explains the following key category management objectives that should form the base for sourcing strategy.

Category Management Objectives for Communication Software Sourcing

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In addition to helping buyers in identifying the strategic goals and initiatives for category management, the report also has detailed insights into the most outsourced category management activities and category enablers which can simplify the procurement process for buyers.

Scope of Communication Software

Report Specs

Details

Page number

147

Base year

2022

Forecast period

2023-2027

Spend growth (CAGR)

17.02%

Incremental spend

USD 67.16 billion

Pricing growth outlook

17%-18%

Pricing models

Package pricing model, Modular pricing model, and Subscription based pricing model

Supplier selection scope

Technology infrastructure provided, Look for suppliers with service credits, Customer testimonials, and TCO of the solution provided by suppliers

Supplier opportunities

Top-line growth, Scalability of inputs, Category innovations, Demand forecasting and governance, Adherence to regulatory nuances, Cost savings, Customer retention, Reduction of TCO, Supply assurance, Minimalization of ad hoc purchases, and Green initiatives

Supplier selection criteria

Business needs, Technical specifications, Operational requirements, Security compliance, Regulatory mandates, Legal requirements, Quality control, Change management procedures, Pricing models, Penalty clauses, SLA nuances, Acceptance criteria, and Evaluation criteria

Category management scope

Top-line growth, Scalability of inputs, Category innovations, Demand forecasting and governance, Adherence to regulatory nuances, Cost savings, Customer retention, Reduction of TCO, Supply assurance, Minimalization of ad hoc purchases, and Green initiatives

Top suppliers

Oracle Corp., Telefonaktiebolaget LM Ericsson, Microsoft Corp., SAP SE, Salesforce, Inc., Amdocs, Adobe Inc., Mavenir Systems Inc., TEOCO, Open Text Corp., Zoom Video Communications, Inc, and Citrix Systems Inc

Market dynamics

Regional category spend in terms of percentage with respect to North America, South America, Europe, Middle East and Africa and APAC and global category spend and CAGR in terms of percentage over a span of 5 years.

Customization scope

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Communication Software Procurement

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Executive Summary

  • Executive Summary

    Market Insights

    • Global category spend
      • Spend segmentation by region
        • Regional spend dynamics
          • Regional influence on global spend
            • Regional spend opportunity for suppliers

              Category Pricing Insights

              • Pricing
                • Discounts on Prices
                  • Pricing outlook
                    • Supplier cost structure
                      • Overview of pricing models
                        • Comparison of pricing models
                          • Supply chain margins
                            • Cost and Volume drivers: Impact on pricing

                              Cost-saving Opportunities

                              • Cost-saving levers
                                • Quantifying cost-saving opportunities
                                  • Quantifying cost savings by negotiation strategies
                                    • Tactical cost saving levers
                                      • Strategic cost saving levers

                                        Best Practices

                                        • Innovation and success stories
                                          • Procurement excellence best practices
                                            • Procurement best practices
                                              • Sustainability practices

                                                Category Ecosystem

                                                • Market favorability index for suppliers
                                                  • Threat of rivalry
                                                    • Buyer power
                                                      • Supplier power
                                                        • Threat of new entrants
                                                          • Threat of substitutes
                                                            • Buyer ecosystem
                                                              • Supplier ecosystem
                                                                • Ecosystem disruption threats

                                                                  Category Management Strategy

                                                                  • Strategy objectives
                                                                    • Supplier and buyer KPI's
                                                                      • Outsourcing category management activities
                                                                        • Outsourcing category management activities
                                                                          • Risk management
                                                                            • Risk management

                                                                              Category Management Enablers

                                                                              • Procurement organization
                                                                                • Category enablers

                                                                                  Suppliers Selection

                                                                                  • RFx essentials
                                                                                    • Supplier selection criteria
                                                                                      • Service level agreement
                                                                                        • Incumbent supplier evaluation metrics

                                                                                          Suppliers under Coverage

                                                                                          • Suppliers covered
                                                                                            • Market positioning of suppliers
                                                                                              • Market positioning of suppliers
                                                                                                • Oracle Corp.
                                                                                                  • Telefonaktiebolaget LM Ericsson
                                                                                                    • Microsoft Corp.
                                                                                                      • SAP SE
                                                                                                        • Salesforce, Inc.
                                                                                                          • Amdocs
                                                                                                            • Adobe Inc.
                                                                                                              • Mavenir Systems Inc.
                                                                                                                • TEOCO
                                                                                                                  • Open Text Corp.
                                                                                                                    • Zoom Video Communications, Inc
                                                                                                                      • Citrix Systems Inc

                                                                                                                        US Market Insights

                                                                                                                        • Category spend in the US
                                                                                                                          • Pricing outlook in the US
                                                                                                                            • Category margins
                                                                                                                              • Category cost drivers
                                                                                                                                • Category volume drivers
                                                                                                                                  • Overview of best practices in the US
                                                                                                                                    • US supply market overview
                                                                                                                                      • Market positioning of suppliers
                                                                                                                                        • Market positioning of suppliers
                                                                                                                                          • Regional category risks
                                                                                                                                            • Regional category risks

                                                                                                                                              Category Scope

                                                                                                                                              • Category scope

                                                                                                                                                Appendix

                                                                                                                                                • List of abbreviations
                                                                                                                                                  • Key notes

                                                                                                                                                    Research Framework

                                                                                                                                                    SpendEdge presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key category influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

                                                                                                                                                    INFORMATION SOURCES

                                                                                                                                                    Primary sources

                                                                                                                                                    • Procurement heads
                                                                                                                                                    • Category managers
                                                                                                                                                    • Sourcing consortium professionals
                                                                                                                                                    • Procurement managers
                                                                                                                                                    • Category heads of suppliers
                                                                                                                                                    • Client account heads/managers
                                                                                                                                                    • Client and industry consultants

                                                                                                                                                    Secondary sources

                                                                                                                                                    • Industry journals and periodicals
                                                                                                                                                    • Periodicals and new articles
                                                                                                                                                    • Category webinars
                                                                                                                                                    • Industry and government websites on regulations and compliance
                                                                                                                                                    • Internal databases
                                                                                                                                                    • Industry blogs/thought leader briefings

                                                                                                                                                    DATA ANALYSIS

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                                                                                                                                                    Communication Software Sourcing and Procurement Report by Top Spending Regions and Market Price Trends - Forecast and Analysis 2023-2027