ISDN (Integrated Services Digital Network) Services Category Procurement Intelligence Report

Business practices within ISDN (Integrated Services Digital Network) Services market are heavily influenced by changing trends across the category as well as within the broader Telecoms market. A balanced approach to procurement of ISDN (Integrated Services Digital Network) Services has emerged, where buyers with multiple locations first outsource at individual locations and gradually move to standardize and consolidate the services across facilities.

With advancement in technology, service providers are employing diverse tools in their operations to identify opportunities for optimization and greater collaboration with the customers.

The category has historically lagged in tech adoption due to inadequate skillsets of majority of workforce and the perennial requirement to reduce facilities related cost. Therefore, suppliers who have demonstrated technological prowess to achieve efficiencies are being preferred over traditional vendors.

As a result, category managers need to closely monitor the ISDN (Integrated Services Digital Network) Services procurement trends and identify changes required in their procurement environment for the category.

ISDN (Integrated Services Digital Network) Services procurement best practices are moving towards a level of sophistication which is typically seen in traditional procurement categories. Category managers now have an attractive opportunity to adapt the best practices seen within this category as well as those being leveraged in other non-related categories. This report summarizes the best practices picked from across multiple categories that could work well for category managers involved with ISDN (Integrated Services Digital Network) Services procurement strategy.

For example, Buyers require industry-specific services to effectively operate their production facilities. Thus, they should opt for service providers that can offer customization and bring in years of experience in serving the needs of that industry.

Buyers should evaluate the true costs of each product and service within the scope of work for supplier, and also understand the hidden costs associated. This can help them to set accurate targets for cost reduction for their suppliers, and effectively monitor and evaluate their performance against industry benchmarks.

Benefits of an integrated program are more apparent over a period of 5-7 years, and the goal in such relationships is to achieve cost savings and improve performance in the long run. Buyers should opt for suppliers that have a track record of long-term engagements as this will increase the probability of these suppliers sustaining in a mutually beneficial relationship for a longer duration.

ISDN (Integrated Services Digital Network) Services procurement managers also need to proactively identify and mitigate potential risks that can arise in the supply chain or contracts for ISDN (Integrated Services Digital Network) Services procurement. Some examples include: