Managed Mobility Services Category Procurement Intelligence Report

Business practices within Managed Mobility Services market are heavily influenced by changing trends across the category as well as within the broader IT Management and Change market. The ecosystem of Managed Mobility Services is part of an industry which is developing a host of new transformative technologies. Billions of dollars are being invested into this industry, and companies are in cutthroat competition to discover the next game changing technology, hardware, software, and services.

Buyers are showing an inclination to onboard suppliers whose offerings span beyond Managed Mobility Services. The practice brings in several advantages such as rationalization of supplier base, economies of scale and reduced category management cost.

In a bid to differentiate themselves in an overcrowded technology space, suppliers are now focusing on creating industry-specific specialized products. Buyers see this trend as an opportunity to procure more targeted solutions and are developing internal capabilities to identify and leverage innovations in the supplier base.

As a result, category managers need to closely monitor the Managed Mobility Services procurement trends and identify changes required in their procurement environment for the category.

Managed Mobility Services procurement best practices are moving towards a level of sophistication which is typically seen in traditional procurement categories. Category managers now have an attractive opportunity to adapt the best practices seen within this category as well as those being leveraged in other non-related categories. This report summarizes the best practices picked from across multiple categories that could work well for category managers involved with Managed Mobility Services procurement strategy.

For example, Transferring to a new supplier can be often costly and can further get exacerbated by instances of vendor lock-ins. Buyers must scrutinize the offerings of service providers for any possibilities of vendor lock-ins and demand client testimonials from service providers to assess such possibilities. Watch out for products/services that are priced excessively low, as they can often result in costly lock-ins.

Prior to the commencement of contract-related discussions, buyers must ensure that they have clearly identified and listed down potential levers, such as duration of contract, resources required, space limits if relevant, terms of payment, expected resolution time, delivery point.

Investing in benchmarking studies not only helps category managers to improve their knowledge about market pricing or billing rates but also in negotiating with suppliers. In fact, this holds true for all technology procurement sub-categories.

Managed Mobility Services procurement managers also need to proactively identify and mitigate potential risks that can arise in the supply chain or contracts for Managed Mobility Services procurement. Some examples include: