Outbound Telemarketing Services Sourcing and Procurement Report by Top Spending Regions and Market Price Trends - Forecast and Analysis 2023-2027

Outbound Telemarketing Services Procurement - Sourcing and Intelligence Report on Price Trends and Spend & Growth Analysis

The outbound telemarketing services procurement category is projected to grow at a CAGR of 3.97% during 2023-2027. The prices are outlined to rise by 2%-4% during the forecast period and suppliers will have a Moderate bargaining power in this market. Synnex, Alorica, and MarketMakers are a few of the key suppliers in the outbound telemarketing services market.

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Who are the Top Suppliers in the Outbound Telemarketing Services Market?

This report offers detailed insights and analysis of the major cost drivers, volume drivers, and innovations of the outbound telemarketing services procurement and sourcing market, which the global suppliers have been leveraging to gain a competitive edge across regions. Some of the leading outbound telemarketing services suppliers profiled extensively in this report include:

Furthermore, this outbound telemarketing services procurement market report provides a detailed analysis of procurement strategies deployed by major category end-users across several industries while sourcing for outbound telemarketing services requirements. In addition, most adopted and high-potential pricing models considered by buyers have been analyzed in this report, which will help understand business scopes for revenue expansion. These data will assist buyers in realizing cost savings and identify business strategies to improve sales.

What are the Most Suitable Supplier Selection Criteria, Supplier Evaluation Metrics, and SLA that Buyers Should Consider?

The outbound telemarketing services procurement market report provides detailed analysis into various supplier selection criteria, RFX questions, supplier evaluation metrics, and the service level agreements that the buyers should consider adopting to achieve significant cost savings, streamline procurement process, and reduce category TCO while sourcing for outbound telemarketing services requirements.

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What are the Most Adopted Procurement Strategies by Buyers Across Industries?

The report provides a detailed insight into the most adopted procurement strategies by buyers across industries and an analysis of these strategies with respect to innovation, regulatory compliance, quality, supply, and cost. Adoption of these procurement strategies will enable the buyers to reduce category TCO and achieve cost savings while sourcing for outbound telemarketing services requirements.

What are the Major Pricing Models Adopted by Buyers in the Outbound Telemarketing Services Market?

The report discusses in detail each pricing model and the pros and cons attached to every pricing model prevalent in the market. Also, the report provides insights with respect to the category supply chain and the margins of various suppliers within the supply chain. These market analysis data will enable the buyers to make informed strategic sourcing decisions. Buy the full outbound telemarketing services procurement market report now to get comprehensive details on pricing models

Price Strategies and Benchmark

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To optimize the value of the purchase, it is crucial to keep track of current and future price trends. Price forecasts are beneficial in purchase planning, especially when supplemented by the constant monitoring of price-influencing factors. During the forecast period, the market expects an incremental spend of USD 2.31 billion due to various market drivers prevalent across multiple regions. Also, the report speaks about various cost-saving factors through analysis of the following factors:

• Identify favorable opportunities in outbound telemarketing services TCO (total cost of ownership)
• Expected changes in price forecast and factors driving the current and future price changes
• Identify pricing models that offer the most rewarding opportunities

What will the Spend Growth and Demand be by Region?

The outbound telemarketing services market will register an incremental spend of about USD 2.31 billion during the forecast period. However, only a few regions will drive the majority of this growth. Moreover, on the supply side, North America, Europe, and APAC will have the maximum influence owing to the supplier base. The growth is expected to be primarily driven by increasing demand and adoption of the category across those few regions. To get a detailed analysis of the volume drivers that are driving the adoption of the category across regions, buy the full report now!

The drivers and inhibitors that influence these global and regional outlooks are elaborated on in detail in this procurement report. Our in-depth growth decomposition analysis covers details on:

• Factors driving the growth (or lack of it) in individual geographies
• Regions that hold the most rewarding opportunities for buyers and suppliers
• Spend growth and regional spend segmentation over the coming years

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What are the Major Category Management Objectives for Outbound Telemarketing Services Sourcing?

A targeted strategic approach to outbound telemarketing services sourcing will provide several opportunities. However, in the absence of actionable intelligence on outbound telemarketing services, buyers may end up focusing on a tactical sourcing strategy without any focus on cost-saving opportunities. Hence, this report focuses on category management initiatives such as cost savings, customer retention, and reduction of TCO, which will assist buyers in formulating a strategic procurement strategy

The report explains the following key category management objectives that should form the base for sourcing strategy.

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In addition to helping buyers identify the strategic goals and initiatives for category management, the report also has detailed insights into the most outsourced category management activities and category enablers which can simplify the procurement process for buyers.

Scope of Outbound Telemarketing Services
Report Specs	Details
Page number	164
Base year	2022
Forecast period	2023-2027
Spend growth (CAGR)	3.97%
Incremental spend	USD 2.31 billion
Pricing growth outlook	2%-4%
Pricing models	Cost-per-hour pricing, Outcome-based pricing, and Cost-per-campaign pricing
Supplier selection scope	Omnichannel capability, Prospect lists, Infrastructure and staffing, and Telemarketing software
Supplier opportunities	Cost savings, Customer retention, Reduction of TCO, Supply assurance, Category innovations, Adherence to regulatory nuances, and Supply base rationalization
Supplier selection criteria	Business needs, Technical specifications, Operational requirements, Security compliance, Regulatory mandates, Legal requirements, Quality control, Change management procedures, Pricing models, Penalty clauses, SLA nuances, Acceptance criteria, and Evaluation criteria
Category management scope	Cost savings, Customer retention, Reduction of TCO, Supply assurance, Category innovations, Adherence to regulatory nuances, and Supply base rationalization
Top suppliers	Synnex, Alorica, MarketMakers, TeleContact Resource Services, MarketOne International, GenSales, Blue Donkey, and MarketWise Solutions
Market dynamics	Regional category spend in terms of percentage with respect to North America, South America, Europe, Middle East and Africa, and APAC and global category spend and CAGR in terms of percentage over a span of 5 years.
Customization scope	We can create customized sourcing/procurement reports with specific requirements for your business.

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