Network & Telecom Maintenance And Support Category Procurement Intelligence Report

A complete buyer's guide that provides comprehensive insights on Network & Telecom Maintenance And Support category spend, spend growth and regional segmentation; in-depth price trends; negotiation levers and analysis of Network & Telecom Maintenance And Support suppliers.

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This report on global Network & Telecom Maintenance And Support category is part of a larger series of reports on global Support market. The scope of Support spans multiple categories and is typically identified as a procurement category that includes all spend relating to the provision of services to install, repair and maintain and support IT equipment and supplies but does not include costs incurred on consultancy, or contingent labour.

Key questions on L4 procurement answered by this report

Strategic Sourcing Guide to Network & Telecom Maintenance And Support Procurement

Overview

The market for Support and its sub-segments such as Network & Telecom Maintenance And Support are at an interesting intersection. In a bid to differentiate themselves in an overcrowded technology space, suppliers are now focusing on creating industry-specific specialized products. Buyers see this trend as an opportunity to procure more targeted solutions and are developing internal capabilities to identify and leverage innovations in the supplier base.

The ecosystem of Network & Telecom Maintenance And Support is part of an industry which is developing a host of new transformative technologies. Billions of dollars are being invested into this industry, and companies are in cutthroat competition to discover the next game changing technology, hardware, software, and services.

New locations and vendors are emerging as cost effective suppliers of Network & Telecom Maintenance And Support, offering an opportunity to widen the supplier base and gain further negotiation leverage with incumbent suppliers.

Trends like these and many others discussed in this report are necessitating a relook at the way Network & Telecom Maintenance And Support is procured and the procurement cost saving opportunities that exist.

Network & Telecom Maintenance And Support Procurement Best Practices

The report discusses in detail the best practices that have served well the category managers responsible for Network & Telecom Maintenance And Support procurement.

For example, Procurement functions should develop custom processes to gain better visibility and involve Network & Telecom Maintenance And Support suppliers early in the procurement process.

Adequate RFP response time should be built in for prospective suppliers to enable them understand the scope and usage patterns properly.

Prior to the commencement of contract-related discussions, buyers must ensure that they have clearly identified and listed down potential levers, such as duration of contract, resources required, space limits if relevant, terms of payment, expected resolution time, delivery point.


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Risks in Network & Telecom Maintenance And Support procurement

Network & Telecom Maintenance And Support procurement managers also need to proactively identify and mitigate potential risks that can arise in the supply chain or contracts for Network & Telecom Maintenance And Support procurement. Some examples include:


  • Consistent evolution in the technological landscape of IT support services is increasing the risk of technology used by service providers becoming obsolete, which can prevent buyers from engaging with them
  • An increase in the integration of IT systems is amplifying the risk of cyberattacks and theft of sensitive data
  • Natural disasters can sometimes impact the entire industry to a significant extent and disrupt supply chains. For example, during the floods that ravaged Thailand in 2011, many electronic manufacturing facilities were flooded and the prices of peripherals shot up by more than 100%

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Who should read this report

  • The report is intended to serve as a one-stop reference guide for Network & Telecom Maintenance And Support procurement strategy and offers a perfect blend of category basics with deep-dive category data and insights. Therefore, it is ideal for category beginners looking for “Network & Telecom Maintenance And Support: Procurement Report 101” as well as for category experts actively tracking the global Network & Telecom Maintenance And Support procurement market.

     

    You may have just initiated your research to design a winning Network & Telecom Maintenance And Support procurement strategy, or you may be a category expert looking for strategic insights and updated data.Either ways, the report has your requirements covered.

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Key questions on Network & Telecom Maintenance And Support procurement answered by this report


    Procurement decisions can prove to be costly in the absence of careful deliberation and evaluation of every available option. In fact, more than 90% of the decision makers we work with acknowledge that timely availability of up-to-date category intelligence can help them make better purchasing decisions. More than 80% of them believe that in-house category intelligence needs to be updated periodically to achieve full benefits. If you have read so far, we are quite sure you agree!!

     

    The Network & Telecom Maintenance And Support procurement report helps take more informed decisions by placing all the critical information and advice at the fingertips of a decision maker. It also specifically answers some of the key questions that we have been routinely asked during our industry outreach initiatives:

     

    • What is the spend potential in the Network & Telecom Maintenance And Support market?
    • What is the correct price to pay for Network & Telecom Maintenance And Support? What are the key trends and factors that influence current and future pricing?
    • Which selection criteria are the most important for Network & Telecom Maintenance And Support Suppliers Market?
    • Who are the top Network & Telecom Maintenance And Support suppliers? What are their cost structures?
    • Which negotiation levers can reduce Network & Telecom Maintenance And Support procurement cost ?
    • What are supplier margins in Network & Telecom Maintenance And Support market?
    • What are the best practices for Network & Telecom Maintenance And Support procurement and what are the potential risks?

SpendEdge Insights has helped procurement professionals and sourcing teams manage multiple spend areas and achieve more than $2 billion in savings. Activate your free account today!

Network & Telecom Maintenance And Support Category Insights: What is inside

The Network & Telecom Maintenance And Support market report offers a complete picture of the supply market and analyzes the category from the perspective of both buyers and suppliers. Analysis of the category trends, procurement best practices, negotiation levers and overall category management strategy advisory are interspersed with in-depth data and commentary on spend outlook, pricing ecosystem and supplier landscape drilled down to a region-level coverage.

Data

A key highlight of this report is the in-depth outlook created on Network & Telecom Maintenance And Support procurement spend and pricing trends. The report further delves deep into the aspects of cost structure, total cost of ownership and supplier margins for Network & Telecom Maintenance And Support. A dedicated section to supplier profiles and evaluation helps decision makers cast a wider procurement net and identify gaps in existing relationships.

Insights

Along with specific category and supplier intelligence, the publication also includes curated insights on Network & Telecom Maintenance And Support market trends, price influencers and inherent risks. These insights help the decision makers prepare for market shaping trends in advance and create alternative strategies for changes in the market conditions.

Advisory

Additionally, the report also advises on the best practices and strategies to manage the Network & Telecom Maintenance And Support category efficiently. Negotiation levers and opportunities are explained in detail along with quantification of their potential. Benchmark KPIs for supplier and buyer performance management are also aggregated to better organize the category objectives. Other themes of advisory include ideal procurement organization structure, enablers to achieve KPIs or category objectives and ideal SLAs to have with suppliers.

Category Ecosystem

  • Buyer and supplier ecosystem
  • Competitiveness index
  • Buyer and supplier power
  • Threat of new entrants and substitutes

Global and Regional Sourcing Insights

  • Category spend
  • Spend growth
  • Dynamics
  • Opportunities

Pricing and Cost Analysis

    • Pricing outlook and data
    • Drivers of pricing
    • Cost structure and inputs cost
    • Total cost of ownership
    • Pricing models and margins

Cost Saving Opportunities & Negotiation Strategies

  • Buyer and supplier side levers
  • Quantified cost saving opportunities
  • Negotiation strategies and quantified outcome

Procurement Best Practices, Strategy and Enablers

  • Procurement excellence
  • Sustainability and innovation
  • KPIs and category enablers
  • Risk management and outsourcing

Vendor Analysis

  • RFx essentials and selection criteria
  • SLAs
  • Supplier evaluation metrics
  • Detailed supplier profiles

Our research is complex, but our reports are easy to digest. Quantitative analysis and exhaustive commentary is placed in an easy to read format that gives you an in-depth knowledge on the category without spending hours to figure out “what does it mean for my company?”

Category Research Framework


SpendEdge presents a detailed picture of Network & Telecom Maintenance And Support procurement solutions by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key category influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

Information Sources


Primary research
Secondary research
Procurement heads
Industry journals and reports
Category managers
Periodicals and new articles
Sourcing consortium professionals
Category webinars
Industry experts and thought leaders
Internal categiry playbooks
Procurement managers
Industry/government websites on regulations, compliance
Category heads of suppliers
Internal databases
Client account heads/managers
Industry blogs/thought leader briefings
Client and industry consultants

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