Get instant access to this report sample and gain complimentary access to our procurement research platform.
Trusted by
The CRM software procurement category is projected to grow at a CAGR of 14.36% during 2023-2027. The prices are outlined to rise by 14%-15% during the forecast period and suppliers will have a moderate bargaining power in this market. Salesforce.com, SAP SE, and Adobe are a few of the key suppliers in CRM software market.
To unlock the YoY growth values for 2023-2027, Request for a FREE Sample Report!
This report offers detailed insights and analysis of the major cost drivers, volume drivers, and innovations of the CRM software procurement and sourcing market, which the global suppliers have been leveraging to gain a competitive edge across regions. Some of the leading CRM software suppliers profiled extensively in this report include:
Furthermore, this CRM software procurement market report provides detailed analysis of procurement strategies deployed by major category end-users across several industries while sourcing for CRM software requirements. In addition, most adopted and high potential pricing models considered by buyers have been analyzed in this report, which will help understand business scopes for revenue expansion. These data will assist buyers to realize cost savings and identify business strategies to improve sales.
The CRM software procurement market report provides a detailed analysis of various supplier selection criteria, RFX questions, supplier evaluation metrics, and the service level agreements that the buyers should consider adopting to achieve significant cost savings, streamline the procurement process, and reduce category TCO while sourcing for CRM software requirements.
To get the exact category management parameters and unfold their degree of influence on this CRM software procurement market in details, Get the FREE Sample Report Now!
The report provides a detailed insight into the most adopted procurement strategies by buyers across industries and an analysis of these strategies with respect to innovation, regulatory compliance, quality, supply, and cost. Adoption of these procurement strategies will enable the buyers to reduce category TCO and achieve cost savings while sourcing for CRM software requirements.
The report discusses in detail each pricing model and the pros and cons attached to every pricing model prevalent in the market. Also, the report provides insights with respect to the category supply chain and the margins of various suppliers within the supply chain. These market analysis data will enable the buyers to make informed strategic sourcing decisions. Buy the full CRM software procurement market report now to get comprehensive details on pricing models
Request for a FREE sample to access the latest price forecasts, market drivers, and TCO reduction opportunities for the CRM software market
To optimize the value of the purchase, it is crucial to keep a track of current and future price trends. Price forecasts are beneficial in purchase planning, especially when supplemented by the constant monitoring of price-influencing factors. During the forecast period, the market expects an incremental spend of USD 161.21 billion due to various market drivers prevalent across multiple regions. Also, the report speaks about various cost-saving factors through analysis of the below factors:
The CRM software market will register an incremental spend of about USD 161.21 billion during the forecast period. However, only a few regions will drive the majority of this growth. Moreover, on the supply side, North America, Europe, and APAC will have the maximum influence owing to the supplier base. The growth is expected to be primarily driven by increasing demand and adoption of the category across those few regions. To get a detailed analysis of the volume drivers that are driving the adoption of the category across regions, buy the full report now!
The drivers and inhibitors that influence these global and regional outlooks are elaborated in detail in this procurement report. Our in-depth growth decomposition analysis covers details on:
Request for a FREE sample for more information on the spend growth for CRM software procurement market
A targeted strategic approach to CRM software sourcing will provide several opportunities. However, in the absence of actionable intelligence on CRM software, buyers may end up focusing on a tactical sourcing strategy without any focus on cost-saving opportunities. Hence, this report focuses on category management initiatives such as scalability of inputs, green initiatives, and adherence to regulatory nuances, which will assist buyers to formulate a strategic procurement strategy
The report explains the following key category management objectives that should form the base for sourcing strategy.
To explore the extent of influence of category management objectives that can improve the efficiencies of the retailers, Request for a FREE Sample Report!
In addition to helping buyers in identifying the strategic goals and initiatives for category management, the report also has detailed insights into the most outsourced category management activities and category enablers which can simplify the procurement process for buyers.
Scope of CRM Software |
|
Report Specs |
Details |
Page number |
148 |
Base year |
2022 |
Forecast period |
2023-2027 |
Spend growth (CAGR) |
14.36% |
Incremental spend |
USD 161.21 billion |
Pricing growth outlook |
14%-15% |
Pricing models |
Subscription-based pricing model, Package pricing model, and Modular pricing model |
Supplier selection scope |
Suppliers experience and current business position, Level of customization and scalability of applications, After-sales support, and After-sales support |
Supplier opportunities |
Scalability of inputs, Green initiatives, Adherence to regulatory nuances, Cost savings, Reduction of TCO, Supply assurance, Category innovations, Customer retention, Top-line growth, Supply base rationalization, Demand forecasting and governance, and Minimalization of ad hoc purchases |
Supplier selection criteria |
Business needs, Technical specifications, Operational requirements, Security compliance, Regulatory mandates, Quality control, Change management procedures, Pricing models, SLA nuances, Acceptance criteria, Evaluation criteria, Legal requirements, and Penalty clauses |
Category management scope |
Scalability of inputs, Green initiatives, Adherence to regulatory nuances, Cost savings, Reduction of TCO, Supply assurance, Category innovations, Customer retention, Top-line growth, Supply base rationalization, Demand forecasting and governance, and Minimalization of ad hoc purchases |
Top suppliers |
Salesforce.com, SAP SE, Adobe, Microsoft, IQVIA Holdings, International Business Machines, Constant Contact Inc., SugarCRM Inc., Pegasystems Inc., and Aurea Inc. |
Market dynamics |
Regional category spend in terms of percentage with respect to North America, South America, Europe, Middle East and Africa and APAC and global category spend and CAGR in terms of percentage over a span of 5 years. |
Customization scope |
We can create customized sourcing/procurement reports with specific requirements for your business. |
Copyright © 2024 Infiniti Research Limited. All Rights Reserved. Privacy Notice – Terms of Use – Sales and Subscription
Cookie Policy
The Site uses cookies to record users' preferences in relation to the functionality of accessibility. We, our Affiliates, and our Vendors may store and access cookies on a device, and process personal data including unique identifiers sent by a device, to personalise content, tailor, and report on advertising and to analyse our traffic. By clicking “I’m fine with this”, you are allowing the use of these cookies. You may change your settings based on a legitimate interest at any time, by selecting “Manage Settings” on our site. Please refer to the help guide of your browser for further information on cookies, including how to disable them. Review our Privacy & Cookie Notice.