IS Business Systems Services Category Procurement Intelligence Report

A complete buyer's guide that provides comprehensive insights on IS Business Systems Services category spend, spend growth and regional segmentation; in-depth price trends; negotiation levers and analysis of IS Business Systems Services suppliers.

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Ecosystem of the global IS Business Systems Services category is intertwined with the larger parent market of Specialist Software and Hardware. Our category definition describes that overall Specialist Software and Hardware market includes all spend relating to the provision of non-common/bespoke software and hardware that are necessary for specific needs, and could not be used for other purposes.

Key questions on L4 procurement answered by this report

Strategic Sourcing Guide to IS Business Systems Services Procurement

Overview

Specialist Software and Hardware market around the world is undergoing rapid transitions that have a massive potential to influence the way companies strategize for IS Business Systems Services procurement and the cost they have to incur. The ecosystem of IS Business Systems Services is part of an industry which is developing a host of new transformative technologies. Billions of dollars are being invested into this industry, and companies are in cutthroat competition to discover the next game changing technology, hardware, software, and services.

Rise in the cost of certain essential assets and supplies required to deliver IS Business Systems Services is making a significant addition to the supplier's overall expenditure. This could have an inflationary impact on buyer's procurement expenditure in the IS Business Systems Services market.

In a bid to differentiate themselves in an overcrowded technology space, suppliers are now focusing on creating industry-specific specialized products. Buyers see this trend as an opportunity to procure more targeted solutions and are developing internal capabilities to identify and leverage innovations in the supplier base.

IS Business Systems Services Procurement Best Practices

Sometimes, procurement functions are unable to timely alter their practices while responding to market conditions. Industry experts acknowledge that periodically reviewing procurement best practices and adopting learnings from across procurement categories can help procurement teams respond to market needs in a more agile way. This report combines our experience of other categories with IS Business Systems Services procurement insights and hand picks best practices that can work for category managers delving in this market.

For example, Prior to the commencement of contract-related discussions, buyers must ensure that they have clearly identified and listed down potential levers, such as duration of contract, resources required, space limits if relevant, terms of payment, expected resolution time, delivery point.

Developing a strong understanding of the potential vulnerabilities of service providers can help buyers limit their potential losses and also gives the bargaining power to demand services from more robust measures in the SLA.

Buyers must clearly define clauses pertaining to the ownership of subcontracting services that are not a part of preferred suppliers' portfolios. Subcontractors should be bound by the same terms and conditions as the main contractor to ensure consistency in quality and manage any adverse event such as data breach.


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Risks in IS Business Systems Services procurement

IS Business Systems Services procurement managers also need to proactively identify and mitigate potential risks that can arise in the supply chain or contracts for IS Business Systems Services procurement. Some examples include:


  • An increase in the integration of IT systems is amplifying the risk of cyberattacks and theft of sensitive data
  • Consistent evolution in the technological landscape of IT support services is increasing the risk of technology used by service providers becoming obsolete, which can prevent buyers from engaging with them
  • Suppliers may face a situation where they are unable to honor a contract in its entirety due to shortage of resources, finances or capabilities. While contractual terms safeguard buyers from the non-performance, their operations could still face massive disruptions due to suppliers' non-performance

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Who should read this report

  • The report is intended to serve as a one-stop reference guide for IS Business Systems Services procurement strategy and offers a perfect blend of category basics with deep-dive category data and insights. Therefore, it is ideal for category beginners looking for “IS Business Systems Services: Procurement Report 101” as well as for category experts actively tracking the global IS Business Systems Services procurement market.

     

    You may have just initiated your research to design a winning IS Business Systems Services procurement strategy, or you may be a category expert looking for strategic insights and updated data.Either ways, the report has your requirements covered.

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Key questions on IS Business Systems Services procurement answered by this report


    Procurement decisions can prove to be costly in the absence of careful deliberation and evaluation of every available option. In fact, more than 90% of the decision makers we work with acknowledge that timely availability of up-to-date category intelligence can help them make better purchasing decisions. More than 80% of them believe that in-house category intelligence needs to be updated periodically to achieve full benefits. If you have read so far, we are quite sure you agree!!

     

    The IS Business Systems Services procurement report helps take more informed decisions by placing all the critical information and advice at the fingertips of a decision maker. It also specifically answers some of the key questions that we have been routinely asked during our industry outreach initiatives:

     

    • What is the spend potential in the IS Business Systems Services market?
    • What is the correct price to pay for IS Business Systems Services? What are the key trends and factors that influence current and future pricing?
    • Which selection criteria are the most important for IS Business Systems Services Suppliers Market?
    • Who are the top IS Business Systems Services suppliers? What are their cost structures?
    • Which negotiation levers can reduce IS Business Systems Services procurement cost ?
    • What are supplier margins in IS Business Systems Services market?
    • What are the best practices for IS Business Systems Services procurement and what are the potential risks?

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IS Business Systems Services Category Insights: What is inside

The IS Business Systems Services market report offers a complete picture of the supply market and analyzes the category from the perspective of both buyers and suppliers. Analysis of the category trends, procurement best practices, negotiation levers and overall category management strategy advisory are interspersed with in-depth data and commentary on spend outlook, pricing ecosystem and supplier landscape drilled down to a region-level coverage.

Data

A key highlight of this report is the in-depth outlook created on IS Business Systems Services procurement spend and pricing trends. The report further delves deep into the aspects of cost structure, total cost of ownership and supplier margins for IS Business Systems Services. A dedicated section to supplier profiles and evaluation helps decision makers cast a wider procurement net and identify gaps in existing relationships.

Insights

Along with specific category and supplier intelligence, the publication also includes curated insights on IS Business Systems Services market trends, price influencers and inherent risks. These insights help the decision makers prepare for market shaping trends in advance and create alternative strategies for changes in the market conditions.

Advisory

Additionally, the report also advises on the best practices and strategies to manage the IS Business Systems Services category efficiently. Negotiation levers and opportunities are explained in detail along with quantification of their potential. Benchmark KPIs for supplier and buyer performance management are also aggregated to better organize the category objectives. Other themes of advisory include ideal procurement organization structure, enablers to achieve KPIs or category objectives and ideal SLAs to have with suppliers.

Category Ecosystem

  • Buyer and supplier ecosystem
  • Competitiveness index
  • Buyer and supplier power
  • Threat of new entrants and substitutes

Global and Regional Sourcing Insights

  • Category spend
  • Spend growth
  • Dynamics
  • Opportunities

Pricing and Cost Analysis

    • Pricing outlook and data
    • Drivers of pricing
    • Cost structure and inputs cost
    • Total cost of ownership
    • Pricing models and margins

Cost Saving Opportunities & Negotiation Strategies

  • Buyer and supplier side levers
  • Quantified cost saving opportunities
  • Negotiation strategies and quantified outcome

Procurement Best Practices, Strategy and Enablers

  • Procurement excellence
  • Sustainability and innovation
  • KPIs and category enablers
  • Risk management and outsourcing

Vendor Analysis

  • RFx essentials and selection criteria
  • SLAs
  • Supplier evaluation metrics
  • Detailed supplier profiles

Our research is complex, but our reports are easy to digest. Quantitative analysis and exhaustive commentary is placed in an easy to read format that gives you an in-depth knowledge on the category without spending hours to figure out “what does it mean for my company?”

Category Research Framework


SpendEdge presents a detailed picture of IS Business Systems Services procurement solutions by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key category influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

Information Sources


Primary research
Secondary research
Procurement heads
Industry journals and reports
Category managers
Periodicals and new articles
Sourcing consortium professionals
Category webinars
Industry experts and thought leaders
Internal categiry playbooks
Procurement managers
Industry/government websites on regulations, compliance
Category heads of suppliers
Internal databases
Client account heads/managers
Industry blogs/thought leader briefings
Client and industry consultants

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