A complete buyer's guide that provides comprehensive insights on User Experience category spend, spend growth and regional segmentation; in-depth price trends; negotiation levers and analysis of User Experience suppliers.
GET FREE SAMPLEUser Experience is an essential part of the Marketing category which includes all spend related to the provision of marketing inluding material generation, production and distribution.
The market for Marketing and its sub-segments such as User Experience are at an interesting intersection. Buyers are moving towards longer contract durations and strategic partnerships with suppliers to benefit from value-based discounts, integrated services, low renewal cost and lesser expenses on contracting activities.In the broader industry, automated tools and advanced technology is making inroads and even replacing some of the non-core workforce of suppliers. As a result, overall cost structure of suppliers has become more favorable across the industry and buyers of User Experience can expect to benefit from lower costs of suppliers once they break even with their investments in technology.Price rise in certain essential assets and supplies required to deliver User Experience is making a significant addition to the supplier's overall expenditure. This could have an inflationary impact on buyer's procurement expenditure in the User Experience market.Trends like these and many others discussed in this report are necessitating a relook at the way User Experience is procured and the procurement cost saving opportunities that exist.
The report discusses in detail the best practices that have served well the category managers responsible for User Experience procurement. For example, Buyers should engage with service providers that provide services through an hourly based pricing model. Within an hourly based pricing model, buyers would have a fair idea of the exact time required for the work done by service provider. Consequently, billing rates will be implemented accordingly. Buyers should engage with service providers that can consolidate multiple marketing, advertising and communications disciplines such as SEO, SEM, social media management, and traditional advertising. Such consolidation increases cost savings, convenience, and facilitates supplier performance benchmarking. Having dedicated on-site staff from the service provider is a highly recommended measure for reducing category lead time for buyers.
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User Experience procurement managers also need to proactively identify and mitigate potential risks that can arise in the supply chain or contracts for User Experience procurement. Some examples include:
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Procurement decisions can prove to be costly in the absence of careful deliberation and evaluation of every available option. In fact, more than 90% of the decision makers we work with acknowledge that timely availability of up-to-date category intelligence can help them make better purchasing decisions. More than 80% of them believe that in-house category intelligence needs to be updated periodically to achieve full benefits. If you have read so far, we are quite sure you agree!!
You may have just initiated your research to design a winning User Experience procurement strategy, or you may be a category expert looking for strategic insights and updated data.Either ways, the report has your requirements covered.
The report is intended to serve as a one-stop reference guide for User Experience procurement strategy and offers a perfect blend of category basics with deep-dive category data and insights. Therefore, it is ideal for category beginners looking for “User Experience: Procurement Report 101” as well as for category experts actively tracking the global User Experience procurement market.
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The User Experience procurement report helps take more informed decisions by placing all the critical information and advice at the fingertips of a decision maker. It also specifically answers some of the key questions that we have been routinely asked during our industry outreach initiatives:
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The User Experience market report offers a complete picture of the supply market and analyzes the category from the perspective of both buyers and suppliers. Analysis of the category trends, procurement best practices, negotiation levers and overall category management strategy advisory are interspersed with in-depth data and commentary on spend outlook, pricing ecosystem and supplier landscape drilled down to a region-level coverage.
A key highlight of this report is the in-depth outlook created on User Experience procurement spend and pricing trends. The report further delves deep into the aspects of cost structure, total cost of ownership and supplier margins for User Experience. A dedicated section to supplier profiles and evaluation helps decision makers cast a wider procurement net and identify gaps in existing relationships.
Along with specific category and supplier intelligence, the publication also includes curated insights on User Experience market trends, price influencers and inherent risks. These insights help the decision makers prepare for market shaping trends in advance and create alternative strategies for changes in the market conditions.
Additionally, the report also advises on the best practices and strategies to manage the User Experience category efficiently. Negotiation levers and opportunities are explained in detail along with quantification of their potential. Benchmark KPIs for supplier and buyer performance management are also aggregated to better organize the category objectives. Other themes of advisory include ideal procurement organization structure, enablers to achieve KPIs or category objectives and ideal SLAs to have with suppliers.
Our research is complex, but our reports are easy to digest. Quantitative analysis and exhaustive commentary is placed in an easy to read format that gives you an in-depth knowledge on the category without spending hours to figure out “what does it mean for my company?”
SpendEdge presents a detailed picture of User Experience procurement solutions by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key category influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
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